KEEP IT WORKING
Tune-Up
$200/month
- Monthly website health scan and report
- Basic uptime checks and score-drop alerts
- One hour of agreed changes each month
- Platform-appropriate maintenance and backup arrangements
WEBSITE CARE
Keep it fixed. Keep moving.
Regular checks, practical maintenance and a named person who knows your website. Choose the level of support, then I’ll review the site before a subscription starts.
CHD / WEBSITE HEALTH
Find the fault.Make the fix.
Keep it working.
01 / SPEED
02 / VISIBILITY
03 / EXPERIENCE
WordPress · Shopify · Squarespace
Choose your level of support.
A LITTLE MORE MOMENTUM
Boost
$300/month
- Everything in Tune-Up
- One useful service-area page each month
- One Google Business Profile post each month
- Keyword tracking through your connected reporting tools
- Two hours of agreed changes each month
KEEP IT WORKING
Beacon
$475/month
- Everything in Boost
- Five hours of changes and custom development
- Quarterly strategy call
- Priority response within 24 business hours
- No town limit; delivery stays within the agreed monthly scope
All plans require a site review. Monthly hours are the total monthly allowance and do not roll over. Annual billing gives 12 months for the price of 10. Platform subscriptions, licences and hosting are separate unless expressly included in your scope.
CLEAR EXPECTATIONS
What care actually means.
On WordPress, care can include software updates, backup checks and security maintenance. On Shopify and Squarespace, the platform manages its infrastructure; my work focuses on your configuration, content, integrations and customer experience. I do not sell you server maintenance that your platform already handles.
Monthly checks look for changes in the measurements we can collect. Basic uptime monitoring makes scheduled requests and flags repeated failures. It is not continuous monitoring and can be affected by bot restrictions. More advanced SiteDrift change monitoring is a future addition, not part of your current purchase.
The plan’s hours are the total monthly allowance. New pages, edits, custom development and other agreed work draw from that allowance. Hours do not roll over. Beacon has no town limit, but delivery still fits the agreed monthly scope and available hours.
Monthly subscriptions renew until cancelled. Annual billing provides 12 months for the price of ten; cancelling stops renewal at the end of the paid period. A $99 first month may apply to an eligible monthly plan bought with a paid teardown or fix. Any offer is confirmed in your approved scope.
Questions about ongoing care.
How do I get started?
Send your website address and a short description of what needs attention through the contact form. Chris will review your enquiry and explain the next step before any paid work begins.
Can I run an automated website scan?
Automated scans and paid report checkout are not available yet. For now, use the contact form to request a review. Chris will confirm the proposed scope and any price before you decide to proceed.
Will I be charged when I select a fix?
No. Your selection creates a review request. Chris checks the website and confirms the included work, exclusions, price and timing before sending a payment link.
Can you fix WordPress, Shopify and Squarespace?
Yes, within each platform’s supported capabilities. The fix menu shows which packages apply. Some work, such as WordPress hosting migration, does not apply to hosted Shopify or Squarespace sites.
Does a poor score mean I need a new website?
No. A score highlights checks worth investigating. Several findings may be resolved by one package. When repair costs become substantial, Chris compares the actual scope with a rebuild.
Is the paid teardown available yet?
The paid teardown is planned but is not available to purchase yet. Any future report pricing and eligible repair credit will be confirmed before payment.
What does the guarantee cover?
Delivered fixes have a 14-day workmanship guarantee covering regression of the work delivered. Subsequent changes by clients or third parties are excluded. Rebuilds have a separate 30-day workmanship warranty.
Can I cancel a care plan?
Yes. Cancelling stops future renewal. Monthly plans continue through the paid billing period. Annual plans provide the agreed year of service and stop renewing at the end of that term; prepaid time is not automatically refunded.