THE WEBSITE WORKSHOP
My website was fine last month. What changed?
A website depends on more than the files you last edited. Third-party tools, platform updates, content changes and expiring accounts can alter the experience over time.
Build a useful change timeline
Start with when the symptom first appeared and what changed around that time. A new widget, revised image, theme update or expired licence may be relevant. Correlation is a clue, not proof, so test the likely cause before reverting unrelated work.
Monitor what you can act on
A monthly health check can highlight changed measurements, while scheduled uptime requests can reveal repeated availability failures. Neither replaces testing the customer’s main task. A useful alert tells you what changed and what to inspect next, rather than creating a stream of unexplained red numbers.
A practical checklist
- Record significant changes.
- Keep a baseline for important pages.
- Check expiry and renewal dates.
- Investigate repeatable changes before reacting.
What to do next
Start with one important page and one clearly defined problem. Keep a record of the original behaviour, make a controlled change and check the result. If you are not comfortable changing the site, the record gives a developer a useful starting point and makes the scope easier to agree.
A CHD website check can add public-page evidence to that conversation. The free result includes a score and up to three findings. The full $29 teardown includes the measured findings, practical guides, a private report and a PDF. Any repair work is reviewed and quoted before payment.