THE WEBSITE WORKSHOP
Your web person left. How to regain control of your WordPress site.
The first task is ownership. Before changing the design or hiring someone to fix a page, establish who controls the domain, hosting, administrator account and business email.
Gather the keys to the actual accounts
A WordPress login does not necessarily give you control of the domain or the hosting bill. Make an account list with the owner, recovery email, renewal date and access level. Recover accounts through the provider’s official process. Avoid sharing a single login with every contractor.
Make a safe handover
Once ownership is clear, create a backup and document the theme, plugins, licences and integrations. Remove departed users only after understanding scheduled tasks or services that depend on their accounts. A calm inventory is more useful than an emergency password-reset spree that interrupts the business.
A practical checklist
- Confirm domain ownership and renewal.
- Confirm hosting and backups.
- Create individual administrator accounts.
- Document forms, payments and integrations.
What to do next
Start with one important page and one clearly defined problem. Keep a record of the original behaviour, make a controlled change and check the result. If you are not comfortable changing the site, the record gives a developer a useful starting point and makes the scope easier to agree.
A CHD website check can add public-page evidence to that conversation. The free result includes a score and up to three findings. The full $29 teardown includes the measured findings, practical guides, a private report and a PDF. Any repair work is reviewed and quoted before payment.